Intermittent performance degradation

Incident Report for ShipHawk

Resolved

This issue has been resolved.

Posted Aug 04, 2020 - 18:20 PDT

Update

We are continuing to investigate this issue.

Posted Aug 04, 2020 - 09:33 PDT

Investigating

Some customers have reported intermittent slowness and/or degraded performance. We are investigating this issue.

Posted Aug 04, 2020 - 09:33 PDT

This incident affected: ShipHawk APIs (Shipping APIs), ShipHawk Website, Carrier/3PL Connectors (FedEx Web Services, UPS Web Services, USPS via Pitney Bowes, USPS via Endicia), and ShipHawk Application (TMS).