ShipHawk Status

All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

For USPS-specific outage information, please visit the Pitney Bowes status page: https://apistatus.pitneybowes.com/

ShipHawk Website Operational

ShipHawk Application Operational

ShipHawk API Operational

Carrier/3PL Connectors Operational

FedEx Web Services Operational

UPS Web Services Operational

USPS via Endicia Operational

USPS via Pitney Bowes Operational

System Connectors Operational

Oracle NetSuite SuiteApp Operational

Shopify App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2022

2022.1.0 Release

Completed - The scheduled maintenance has been completed.
Jan 20, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 18:01 PST

Scheduled - ShipHawk release 2022.1.0 is now scheduled for Wednesday, 19 January 2022, starting at 6:00 PM Pacific Time. While planned maintenance allows for up to 6 hours, our standard product release is usually completed within 2 hours with less than 15 minutes of downtime.
Jan 19, 14:18 PST

Jan 19, 2022

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

FedEx Production Maintenance

Completed - The scheduled maintenance has been completed.
Jan 15, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST

Scheduled - FedEx has informed us they will be performing production maintenance for four (4) hours on January 15th, 2022, starting at 7:00pm Pacific Time. Rating, Shipping and Tracking via FedEx will be affected.

If you have questions or need technical assistance from FedEx, you can reach FedEx support at 1.877.339.2774. FedEx's support hours are 5:00am to 7:00pm Pacific Time, Monday through Friday and 7:00am to 1:00 pm Pacific Time on Saturday.
Jan 10, 21:31 PST

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.