ShipHawk Status

All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk Website Operational

ShipHawk Application Operational

ShipHawk API Operational

Carrier/3PL Connectors Operational

FedEx Web Services Operational

UPS Web Services Operational

USPS via Pitney Bowes Operational

USPS via Endicia Operational

DHL eCommerce Operational

LTL / Other Carrier Web Services Operational

System Connectors Operational

Oracle NetSuite SuiteApp Operational

Shopify App Operational

Amazon Web Services Operational

Acumatica App Operational

Magento Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

DHL eCommerce v1 and v2 API Service Maintenance

Completed - The scheduled maintenance has been completed.
May 8, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 03:00 PDT

Scheduled - OUTAGE: v1 and v2 API Services (Label and Manifest) - Sunday (5/8/22)

This Sunday morning, DHL eCommerce Solutions will be performing system
upgrades. This will affect Domestic Manifest and International and Domestic Label
generation via API for those on our legacy v1 or v2 API versions.

Impact:
* v1 and v2 API Domestic Label and Manifest generation
* International (Cross Border) Label generation
May 6, 13:57 PDT