All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

ShipHawk Website Operational
ShipHawk Application Operational
ShipHawk APIs Operational
Shipping APIs ? Operational
WMS APIs Operational
Carrier/3PL Connectors Operational
FedEx Web Services Operational
UPS Web Services Operational
USPS via Pitney Bowes Operational
USPS via Endicia Operational
DHL eCommerce Operational
LTL / Other Carrier Web Services Operational
System Connectors Operational
Oracle NetSuite SuiteApp Operational
Shopify App Operational
Amazon Web Services Operational
Acumatica App Operational
Magento Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023
System maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance at this time. This process may take up to 3 hours and we expect downtime up to 30 minutes.
May 23, 11:04 PDT
NetSuite Service | US Ashburn
Resolved - According to NetSuite, all services in US Ashburn data centers have been restored following the power interruption caused by a cooling system issue.
Jun 3, 09:04 PDT
Identified - NetSuite notified us that NetSuite service is unavailable in US Ashburn data centers as a result of a data center physical infrastructure issue. We will continue to monitor their progress as they resolve this issue.

Customer impact: Customers with NetSuite accounts hosted in US Ashburn may experience delays in Orders and Shipments synchronization with NetSuite.

Additional details can be found on the NetSuite status page - https://status.netsuite.com/

Start Time: 12:14pm Pacific Time
Jun 2, 13:03 PDT
Jun 2, 2023
Jun 1, 2023
2023.4.0 Release
Completed - The scheduled maintenance has been completed.
Jun 1, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:00 PDT
Update - The 2023.4.0 release has been canceled for tonight. The new planned date is Wednesday, 31 May, 9:00pm Pacific Time.
May 30, 13:40 PDT
Scheduled - ShipHawk release 2023.4.0 is scheduled for Tuesday, 30 May 2023, starting at 8:00 PM Pacific Time. While planned maintenance allows for up to 6 hours, our standard product release is usually completed within 2 hours with less than 15 minutes of downtime.

Note: Customers with sandbox access will receive the 2023.4.0 release preview on 24 May 2023. If you would like to learn more about sandbox access, please contact your account manager or email support@shiphawk.com
May 16, 13:39 PDT
May 31, 2023
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage