FedEx Web Services degraded performance
Identified - We are seeing a degraded performance with FedEx web services, some customers reported issues with booking shipments. FedEx has acknowledged an issue on their end. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.
Feb 23, 2026 - 12:12 PST

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

Uptime over the past 90 days. View historical uptime.
ShipHawk Website Operational
ShipHawk Application Operational
90 days ago
100.0 % uptime
Today
WMS Operational
TMS Operational
90 days ago
100.0 % uptime
Today
ShipHawk APIs Operational
Shipping APIs Operational
WMS APIs Operational
ShipHawk Instances Operational
90 days ago
100.0 % uptime
Today
sh-default Operational
sh-p-2 Operational
sh-p-3 Operational
90 days ago
100.0 % uptime
Today
Carrier/3PL Connectors Operational
FedEx Web Services Operational
UPS Web Services Operational
USPS via Pitney Bowes Operational
USPS via Endicia Operational
DHL eCommerce Operational
LTL / Other Carrier Web Services Operational
System Connectors Operational
Oracle NetSuite SuiteApp Operational
Shopify App Operational
Amazon Web Services Operational
Acumatica App Operational
Magento Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TMS Database maintenance Feb 28, 2026 20:00-23:00 PST

We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours, with 1 hour and 30 minutes of downtime.
Posted on Feb 21, 2026 - 20:22 PST

Scheduled Maintenance Mar 3, 2026 20:00-23:00 PST

We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.
Posted on Feb 17, 2026 - 17:19 PST

Scheduled Maintenance Mar 11, 2026 20:00-23:00 PDT

We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.
Posted on Feb 17, 2026 - 17:20 PST
Feb 23, 2026

Unresolved incident: FedEx Web Services degraded performance.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
TMS Database maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 08:00 PST
Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 2 hours, with 1 hour of downtime.
Feb 16, 05:41 PST
Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026
TMS Database maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 20:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 10:52 PST
Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours, with 1 hour and 30 minutes of downtime.
Feb 8, 04:36 PST
Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage