All Systems Operational

About This Site

Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

Uptime over the past 90 days. View historical uptime.
ShipHawk Website Operational
ShipHawk Application Operational
90 days ago
99.98 % uptime
Today
WMS Operational
TMS Operational
90 days ago
99.98 % uptime
Today
ShipHawk APIs Operational
Shipping APIs Operational
WMS APIs Operational
ShipHawk Instances Operational
90 days ago
100.0 % uptime
Today
sh-default Operational
sh-p-2 Operational
sh-p-3 Operational
90 days ago
100.0 % uptime
Today
Carrier/3PL Connectors Operational
FedEx Web Services Operational
UPS Web Services Operational
USPS via Pitney Bowes Operational
USPS via Endicia Operational
DHL eCommerce Operational
LTL / Other Carrier Web Services Operational
System Connectors Operational
Oracle NetSuite SuiteApp Operational
Shopify App Operational
Amazon Web Services Operational
Acumatica App Operational
Magento Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

WMS Database Maintenance Aug 26, 2026 21:30-22:30 PDT

Scheduled - We will be undergoing scheduled maintenance at this time to perform WMS databases optimization. While this process may take up to 60 minutes, we expect only short downtime up to 5 minutes for WMS customers in Eastern timezone.
Aug 25, 2026 - 21:59 PDT

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

WMS Database Maintenance
Completed - Tonight’s maintenance has been rescheduled to August 26 at 9:30 PM Pacific.
Aug 25, 21:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:56 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 25, 21:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:55 PDT
Scheduled - Tonight’s maintenance has been rescheduled to August 26 at 9:30 PM Pacific.
Aug 25, 21:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:30 PDT
Scheduled - We will be undergoing scheduled maintenance at this time to perform WMS databases optimization. While this process may take up to 30 minutes, we expect only short downtime up to 5 minutes for WMS customers.
Aug 25, 16:19 PDT
WMS slowness
Resolved - This incident has been resolved. We'll share more details as soon as they are available.
Aug 25, 10:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 09:01 PDT
Investigating - Some customers are experiencing slowness with the WMS access. Our team is actively investigating the issue.
Aug 25, 07:10 PDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

TMS WebPortal errors affecting some customers
Postmortem - Read details
Aug 20, 12:45 PDT
Resolved - This incident has been resolved.
Aug 20, 11:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 08:16 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 20, 08:02 PDT
Investigating - We've received reports that TMS WebPortal is returning errors or failing to load for some customers. We're actively investigating the issue and will provide updates as more information becomes available.
Aug 20, 07:06 PDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

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