Rating API slowness

Incident Report for ShipHawk

Resolved

This incident has been resolved.
Posted Mar 11, 2025 - 15:34 PDT

Monitoring

The issue causing slowness in the rating API has been identified and resolved.
Posted Mar 11, 2025 - 05:00 PDT

Investigating

Some customers are experiencing slowness with the rating API. Our team is actively investigating the issue. We will provide updates as we learn more.
Posted Mar 11, 2025 - 04:52 PDT
This incident affected: ShipHawk APIs (Shipping APIs) and ShipHawk Instances (sh-default).