Difficulties connecting to PrintNode

Incident Report for ShipHawk

Resolved

All services operating normally.

Posted Dec 21, 2020 - 19:48 PST

Monitoring

20:18:34 UTC: Potential resolution. Our data centre made routing changes to avoid traffic from an upstream Telia device. As of 19:17 UTC you should see improvements, please contact us if you are still encountering issues.

Posted Dec 21, 2020 - 14:06 PST

Investigating

PrintNode has notified us that some customers may be experiencing issues when attempting to print directly to a networked printer. We will continue to monitor the situation.

PrintNode status can be monitored here: https://www.printnode.com/en/status

Mon 2020-12-21
14:57:20 UTC: Internet connection issues affecting some customers. Some customers are reporting difficulties connecting to PrintNode. PrintNode systems are working normally; we suspect this is a regional internet outage and are monitoring the situation.

Posted Dec 21, 2020 - 07:38 PST