All Systems Operational

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Welcome to the ShipHawk platform status page. Please use this page to monitor and check in on the current status of the ShipHawk platform.

Uptime over the past 90 days. View historical uptime.
ShipHawk Website Operational
ShipHawk Application Operational
90 days ago
100.0 % uptime
Today
WMS Operational
TMS Operational
90 days ago
100.0 % uptime
Today
ShipHawk APIs Operational
Shipping APIs ? Operational
WMS APIs Operational
ShipHawk Instances Operational
sh-default Operational
sh-p-2 Operational
Carrier/3PL Connectors Operational
FedEx Web Services Operational
UPS Web Services Operational
USPS via Pitney Bowes Operational
USPS via Endicia Operational
DHL eCommerce Operational
LTL / Other Carrier Web Services Operational
System Connectors Operational
Oracle NetSuite SuiteApp Operational
Shopify App Operational
Amazon Web Services Operational
Acumatica App Operational
Magento Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.
Apr 16, 16:35 PDT
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.
Apr 8, 11:59 PDT
Apr 15, 2025
Apr 14, 2025
Partial WMS Access Issue – Investigation Underway
Resolved - This incident has been resolved.
Apr 14, 13:47 PDT
Monitoring - The affected WMS environment is now back online, and system access has been restored for impacted customers. We are currently monitoring the environment to ensure stability.
Apr 14, 13:34 PDT
Investigating - We are currently investigating an issue affecting one of our WMS environments. A subset of customers may be unable to access the system. Our team is actively working to identify the root cause and restore full access as soon as possible.

We will continue to provide updates as we make progress. Thank you for your understanding and patience.
Apr 14, 13:24 PDT
WMS Database Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 23:00 PDT
Scheduled - We will be performing scheduled maintenance on the WMS database. This process may take up to 1 hour to complete. However, we anticipate only a brief service interruption of up to 10 minutes during this time.
Apr 13, 16:29 PDT
Apr 13, 2025
Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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