FedEx API Outage

Incident Report for ShipHawk

Resolved

The FedEx API has been stable for over 3 hours.

Posted May 03, 2019 - 11:32 PDT

Monitoring

It appears the the outage has been resolved, ShipHawk users can now successfully receive rates and labels. We are continuing to monitor the API for any additional problems.

Posted May 03, 2019 - 09:10 PDT

Investigating

The FedEx API is experiencing a signification number of failures with shipping rates and labels. We are monitoring the situation and will post updates as soon as FedEx addresses the problem.

Posted May 03, 2019 - 08:48 PDT

This incident affected: Carrier/3PL Connectors (FedEx Web Services).