Increased system latency

Incident Report for ShipHawk

Resolved

We've identified and resolved the database performance issue. All systems are operating normally.

Posted Oct 19, 2018 - 12:26 PDT

Investigating

We're currently investigating an issue that is causing slow performance.

Posted Oct 19, 2018 - 09:34 PDT

This incident affected: ShipHawk Dashboard, ShipHawk API, Rates, Item Search, and Label Printing.